Platform architecture: Guide architectural decisions for authentication, APIs, loyalty, and payment systems.
Partner success: Deliver features that reduce partner integration time from weeks to days.
Dual-impact strategy: Build for two audiences: our internal teams (Flights, Cars, Payments) and our external B2B partners.
Technical leadership: Collaborate with senior engineers to turn AI/ML capabilities into a prioritized roadmap.
End-to-end execution: Drive the full cycle—opportunity identification, MVP definition, launch, and iteration.
Cross-functional collaboration: Coordinate engineers, data scientists, and partner success teams to deliver tangible AI features.

Bilingualism required: Excellent French and English (spoken and written) to collaborate with our global teams and partners.
API design: Experience designing robust, easy-to-adopt APIs and SDKs.
Systemic thinking: Understanding of the interconnectivity between authentication, APIs, and payments.
Experience: 5+ years in product management, including at least 2 years in B2B or platform roles.
Technical skills: Proficient in SQL, A/B testing, and using data to inform decisions.
AI expertise: Understanding of when to use RAG (Retrieval-Augmented Generation) versus fine-tuning; ability to explain LLM limitations (hallucinations, latency, cost).
Delivery mindset: Experience launching products from scratch, often with limited resources or in ambiguous contexts.
Communication: Ability to write clear documentation, present to senior leadership, and facilitate decision-making.

Strong, ambitious startup: Well-funded company with global ambitions; competitive salary and significant upside through our pre-IPO equity packages (stock options).
100% paid insurance: Hopper covers 100% of group insurance premiums.
Comprehensive protection: Life insurance and short
and long-term disability coverage.
Health Spending Account (HSA): To cover eligible medical and dental expenses.
Telemedicine with Dialogue: Unlimited access to Dialogue's virtual health services for employees and their dependents, anytime.
Retirement savings (RRSP): Access to an RRSP plan with automatic pre-tax payroll deductions.
Exceptional parental leave: Inquire about our very generous policy—well above industry standards!
Unlimited paid time off (PTO): A trust-based culture with an unlimited vacation policy.
'Carrot Cash' travel allowance: Hopper credits to explore the world.
Work flexibility: On-demand access to coworking spaces via FlexDesk and an allowance for remote work equipment.
Entrepreneurial culture: An environment where pushing boundaries and taking risks is part of our DNA.
Total transparency: Open, direct communication with company leadership and leaders.
Massive impact: Small, dynamic teams that enable visible, concrete contributions.

Senior Product Manager, E-commerce – AI & Platform

Key skills