Senior Analyst, Field Sales Enablement

Role Overview

• Responsible for end-to-end enablement operations supporting the Field Sales Organization within J&J MedTech Electrophysiology/Structural Heart/Neurovascular business units.
• Act as the main administrator and expert for Health Care Industry Representative (HCIR) vendor credentialing, ensuring all requirements are met for continuous access.
• Oversee onboarding, offboarding, and annual re-credentialing for field sales, managing training and documentation assignments.
• Monitor and implement new or updated credentialing requirements, assessing relevance and coordinating compliance.
• Communicate with medical facilities, vendors, and partners to clarify requirements, resolve issues, and ensure timely completion.
• Safeguard associate data privacy and manage escalation procedures for exceptions or sensitive cases.
• Collaborate with internal teams to support credentialing governance, review documents, and mitigate risks.
• Manage day-to-day Fleet and SAFE Fleet operations supporting field sales and service teams.
• Manage and provide timely responses to Fleet/SAFE Fleet mailbox inquiries from field sales, service, and internal partners.
• Manage and execute vehicle replacement activities for qualified Fleet drivers in accordance with established policies and processes.
• Support safety programs and initiatives aligned with SAFE Fleet standards and business priorities.
• Manage the J&J Mobility program full lifecycle, including mobile devices and mobile service support for the Field Sales Organization.
• Calculate, analyze, and deliver CPMM and related operational metrics to MedTech Electrophysiology & addl. business units.
• Produce and deliver SAFE Fleet Ambassador scorecards and other recurring reports, adapting requirements based on insights and unmet needs.
• Lead training planning, Learning Management Systems, and onboarding support for Vendor Credentialing, Fleet/SAFE Fleet, and Mobility responsibilities.

Requirements

• Bachelor’s degree and a minimum of four (4) years of professional experience OR Associate’s degree and a minimum of six (6) years of professional experience.
• Experience supporting operational programs for a field-based organization (e.g., vendor credentialing, fleet, safety, mobility, commercial operations, or field enablement
• Strong analytical skills, including experience producing metrics, dashboards, scorecards, and recurring performance reports.
• Advanced Microsoft Excel skills (pivot tables, lookups, complex formulas).
• Strong written and verbal communication skills, with the ability to translate complex requirements into clear guidance for field teams.
• Ability to manage multiple priorities independently with strong attention to detail and time management.
• Demonstrated sound judgment and discretion when handling sensitive information and navigating complex, cross functional issues.
• Experience with Vendor Credentialing / HCIR programs supporting a field sales organization.
• Experience with Fleet and/or SAFE Fleet and/or mobility programs.
• Familiarity with credentialing platforms and industry-standard credentialing requirements.
• Experience developing training or enablement materials for field organizations.

Benefits

• medical, dental, vision, life insurance, short
• and long-term disability, business accident insurance, group legal insurance
• eligible to participate in the Company’s consolidated retirement plan (pension) and savings plan (401(k))
• time off benefits: Vacation – up to 120 hours per calendar year Sick time
• up to 40 hours per calendar year; for employees who reside in the State of Washington – up to 56 hours per calendar year Holiday pay, including Floating Holidays – up to 13 days per calendar year of Work, Personal and Family Time
• up to 40 hours per calendar year
• annual performance bonus in accordance with the terms of the applicable plan.