Act as the main administrator and expert for Health Care Industry Representative (HCIR) vendor credentialing, ensuring all requirements are met for continuous access
Oversee onboarding, offboarding, and annual re-credentialing for field sales, managing training and documentation assignments
Monitor and implement new or updated credentialing requirements, assessing relevance and coordinating compliance
Communicate with medical facilities, vendors, and partners to clarify requirements, resolve issues, and ensure timely completion
Safeguard associate data privacy and manage escalation procedures for exceptions or sensitive cases
Collaborate with internal teams to support credentialing governance, review documents, and mitigate risks
Manage day-to-day Fleet and SAFE Fleet operations supporting field sales and service teams
Calculate, analyze, and deliver CPMM and related operational metrics to MedTech Electrophysiology & addl. business units
Requirements
Bachelor’s degree and a minimum of four (4) years of professional experience OR Associate’s degree and a minimum of six (6) years of professional experience
Experience supporting operational programs for a field-based organization (e.g., vendor credentialing, fleet, safety, mobility, commercial operations, or field enablement
Strong analytical skills, including experience producing metrics, dashboards, scorecards, and recurring performance reports.
Advanced Microsoft Excel skills (pivot tables, lookups, complex formulas)
Strong written and verbal communication skills, with the ability to translate complex requirements into clear guidance for field teams
Ability to manage multiple priorities independently with strong attention to detail and time management
Demonstrated sound judgment and discretion when handling sensitive information and navigating complex, cross functional issues
Benefits
medical, dental, vision, life insurance, short
and long-term disability, business accident insurance, and group legal insurance
retirement plan (pension) and 401(k)
Vacation – up to 120 hours per calendar year
Sick time
up to 40 hours per calendar year
Holiday pay, including Floating Holidays – up to 13 days per calendar year