Key skills
Sales
About this role
Role Overview
- You share our mission and values in sustainability and recycling, contributing to positive change through the power of coffee.
- You create a memorable experience for customers, making them feel valued and eager to return.
- You understand the customer’s needs and recommend personalized coffee and machine solutions.
- You offer complimentary coffee tastings and display your coffee and product knowledge to build our customer base and sales.
- You proactively support and collaborate with team members to create a cohesive and successful work environment.
- You will take part in maintaining our elegant boutique environment, assisting with shipments, arranging eye-catching displays, keeping the coffee wall stocked and ensuring cleanliness.
- You will undergo a training period that sets you up for success well beyond your first day.
Requirements
- You are inherently a people person and thrive in a customer service environment.
- You enjoy working in a fast-paced environment, thinking on your feet and adaptable to change.
- You are punctual and available to work open and closing shifts, weekends, and holidays.
- You have patience for day-to-day challenges and are resourceful in troubleshooting on the spot.
Benefits
- Competitive pay – Plus quarterly bonuses for achieving team sales and service goals.
- Free Nespresso machine and coffee product allowance.
- 401k with company match.
- Educational reimbursement.
- Health and mental wellness programs.
- DE&I resource groups.
- Commuter benefits.
- Pet adoption reimbursement.
- Employee recognition program.
- Discounts at over 2,000 companies and much more!