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Senior Associate Relations Manager at Bon Secours Mercy Health | JobVerse
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Senior Associate Relations Manager
Bon Secours Mercy Health
Remote
Website
LinkedIn
Senior Associate Relations Manager
United States of America
Full Time
1 week ago
H1B Sponsor
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Key skills
Leadership
Change Management
Communication
Decision Making
About this role
Role Overview
The Senior Associate Relations Manager is responsible for leading a team of Associate Relations Managers supporting various markets.
Coach team members on associate relations skills and focus on development of team members' subject matter expertise.
Resolve issues at the lowest level possible.
Work directly with various leadership levels from front line leaders to higher level leadership up to executives.
Guide and support leadership in complex and high-risk associate relations decision making.
Handle a case load and effectively manage the review, resolution and documentation of code of conduct related matters and policy violations.
Lead a team of Associate Relations Managers who manage the documentation of code of conduct related matters and policy violations.
Support and guide Associate Relations Manager in handling employment concerns, providing quality customer service.
Provide strategic Associate Relations support, business partnership, and coaching to all levels of the ministry.
Demonstrate a change management mindset through process and policy improvement to enhance employee experience.
Requirements
Bachelor’s Human Resources (required)
Masters Human Resources (preferred)
7 years’ experience of independently conducting a thorough investigation (required)
7 years' experience in Employee and Labor Relations or related field (preferred)
3 years of related Human Resources experience (preferred)
3 years proven record of business management experience (preferred)
Excellent customer service (required)
Excellent communication (required)
Excellent interpersonal skills (required)
Strong written skills (required)
Strong Verbal/Consultative skills (required)
Rapport building (required)
Influential (required)
Reasoning (required)
Problem-solving (required)
Conflict resolution (required)
Independent judgement (required)
Discretion (required)
Ability to maintain confidentiality (required)
Dependable (required)
Punctual (required)
Knowledge of Federal and State Employment laws (required)
Benefits
Competitive pay, incentives, referral bonuses and 403(b) with employer contributions (when eligible)
Medical, dental, vision, prescription coverage, HSA/FSA options, life insurances, mental health resources and discounts
Paid time off, parental and FMLA leave, shot
and long-term disability, backup care for children and elders
Tuition assistance, professional development and continuing education support
Apply Now
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