Understands organizational objectives and makes decisions that align with Company priorities
Takes ownership and is committed to delivering results, while remaining actively aware of personal and store metrics
Creates personal sales and clienteling strategies in partnership with the management team
Drives business through sales strategies, clienteling, sourcing new customers and maintaining on-going productive relationships with customers
Represents Coach as a brand ambassador
Demonstrates Coach’s Selling and Service expectations at all times
Creates positive impressions with customers by bringing best self to work through attire consistent with Coach’s Guide to Style
Provides in-depth product knowledge, including features, benefits, current offerings, and overall product value
Cross-sells and encourages beneficial product add-ons that relate to the customer’s shopping needs
Builds lasting and loyal relationships with customers

1-3 years of previous sales experience, preferably in a luxury retail service environment.
Possesses current knowledge of fashion trends and competition in the marketplace.
High school diploma or equivalent; college degree preferred.
Knowledge of cash register systems, basic computer skills (including the ability to use iPad/laptop, Mobile POS and Internet), utilize walkie talkie, understand and read price and product release sheets.
Ability to execute at a fast pace.
Ability to communicate effectively with customers and team.
Ability to maneuver the sales floor, sales shelves, and stock room; climbing, bending, and kneeling are required.
Ability to frequently lift and carry up to 25 pounds and, at times, lift and carry product/cartons up to 50 pounds to process product shipment/transfers.
Ability to meet Coach Scheduling & Availability Expectations, including ability to work a flexible schedule, including nights, weekends, and holidays.

Sales Associate III

Key skills