Responsible for upholding Coach’s Service and Selling Models, creating a positive first impression, building ongoing customer relationships through a personalized experience, and leaving a positive, lasting impression.
Understands organizational objectives and makes decisions that align with Company priorities.
Takes ownership and is committed to delivering results while remaining actively aware of personal and store metrics.
Creates personal sales and clienteling strategies in partnership with the management team.
Understands changes in local market with potential impact on business performance and supports the execution of local sales strategies and tactics.
Represents Coach as a brand ambassador and demonstrates Coach’s Selling and Service expectations at all times.
Provides in-depth product knowledge, discusses product features, and builds sales by leveraging cross-selling skills and abilities.

1-3 years of previous sales experience, preferably in a luxury retail service environment.
Possesses current knowledge of fashion trends and competition in the marketplace.
High school diploma or equivalent; college degree preferred.
Knowledge of cash register systems, basic computer skills (including the ability to use iPad/laptop, Mobile POS and Internet), utilize walkie talkie, understand and read price and product release sheets.
Ability to execute at a fast pace.
Ability to communicate effectively with customers and team.
Ability to maneuver the sales floor, sales shelves, and stock room; climbing, bending, and kneeling are required.
Ability to frequently lift and carry up to 25 pounds and, at times, lift and carry product/cartons up to 50 pounds to process product shipment/transfers.
Ability to meet Coach Scheduling & Availability Expectations, including ability to work a flexible schedule, including nights, weekends, and holidays.

Sales Associate III

Key skills