Sales Center Operations Manager III

Role Overview

• Responsible for managing store operations and personnel to ensure compliance with company policies.
• Achieves revenue, budget, and business objectives.
• Develops business relationships with key customers.
• Defines goals for SSC personnel and measures performance.
• Provides leadership and direction to meet store objectives.
• Communicates closely with customers for market penetration.
• Implements strategic plans to accommodate corporate goals.
• Advises customers on product selection and pricing.
• Analyzes and controls expenditures within budgetary requirements.
• Ensures prudent credit transactions and manages account collections.
• Participates in sales forecasting and planning process.
• Aligns achievements with corporate objectives.
• Communicates safety program goals ensuring associates are trained.
• Trains and develops associates in various operations.
• Recruits, hires, and manages SSC staff associates.
• Maintains store KPIs and audit expectations.
• Ensures compliance with Human Resource policies.

Requirements

• HS diploma and 5+ years relevant sales experience required OR Bachelor’s degree in Business or related field and 1+ years of relevant sales experience.
• 4 years prior selling experience.
• Prior customer service experience is a plus.
• Minimum 2 years previous management experience.
• Strong interpersonal skills.
• Excellent written and verbal communication skills.
• Analytical aptitude; time management and organizational skills.
• Proven training, teamwork, and leadership skills.
• Must be proficient in MS Word, Excel, and PowerPoint.
• Must be Dal-Tile certified to operate powered industrial trucks.

Benefits

• Company Match on 401k
• Employee Purchase Discount
• Tuition Reimbursement