Senior Product Quality Manager

Role Overview

• Support New Product Introduction (NPI) through FATP development builds, ramp-up, mass production, and steady state expansion efforts
• Serve as the bridge between Design, Engineering, and Operations, translating complex technical risks into actionable business decisions to drive Oura’s quality initiatives
• Analyze build failure data to identify design and process marginalities, ensuring that yield loss is understood from a quality risk perspective, not just a volume perspective
• Lead build readiness reviews, focusing on quality deliverables such as equipment readiness, process qualification, and post-build quality data analysis to understand system level interactions and assembly tolerance stackups that drive design and process improvements
• Establish and enforce the standard for “premium” quality by defining cosmetic specifications, managing golden/limit samples, and aligning design, engineering, and factory teams on subjective criteria (fit, finish, and feel) early in the NPI process.
• Identify and effectively communicate design and process risks, using data-driven approaches to facilitate discussions and improvements across Oura teams and suppliers
• Analyze and evaluate data to establish appropriate sub-assembly / system level spec limits including cosmetic, dimensional, functional/reliability as well as establish process controls limits
• Validate that CM processes produce units that meet cosmetic, reliability, and functional design intent.

Requirements

• 7+ years of experience working in a Product Quality, Supplier Manufacturing, Manufacturing Quality Engineer, or Process Engineer role. Ideally seeking someone with strong mechanical process development and design understanding
• Experience in System Integration environments (FATP), bringing together mechanical enclosures, soft goods, and electronics into a final finished product.
• Experience with quality engineering in high volume hand held / wearable and/or consumer products manufacturing with high cosmetic standards
• Experience qualifying and auditing manufacturing processes including PSA/HAF attach, epoxy dispense/molding/curing, and solder/hotbar/laser weld
• Experience developing robust IQC / IPQC / OQC controls, including AOI / cosmetics, sampling plans, SOP/MSOP, user-based product testing, OBA, and dimensional control
• Understanding of quality principles and tools such as GRR, SPC, FA/CA, 8D, FMEA, and DOEs.
• Understanding of manufacturing principles and tools such as DFM, GD&T, and Six Sigma methodologies for variability reduction
• Self-driven and eager problem solver who thrives in demanding quick-paced environments
• Highly organized with the ability to clearly and succinctly communicate complex concepts through presentations and written communication, such as slide decks and email
• Able to set up systems to capture reliable and meaningful data to help drive critical process improvements and enhance product/component design
• Willingness to travel to domestically and internationally up to 40%

Tech Stack

• Assembly

Benefits

• Competitive salary and equity packages
• Health, dental, vision insurance, and mental health resources
• An Oura Ring of your own plus employee discounts for friends & family
• 20 days of paid time off plus 13 paid holidays plus 8 days of flexible wellness time off
• Paid sick leave and parental leave