Understands organizational objectives and makes decisions that align with Company priorities.
Takes ownership and is committed to delivering results, creating personal sales and clienteling strategies.
Represents Coach as a brand ambassador and demonstrates Coach’s Selling and Service expectations.
Provides in-depth product knowledge, including features, benefits, and pricing.
Builds lasting and loyal relationships with customers, leveraging tools and technology for clienteling efforts.
Ensures all daily tasks are completed without negatively impacting service or Coach standards.
Maintains a clean and tidy selling floor at all times, adhering to retail policies and procedures.

1-3 years of previous sales experience, preferably in a luxury retail service environment.
Possesses current knowledge of fashion trends and competition in the marketplace.
High school diploma or equivalent; college degree preferred.
Knowledge of cash register systems.
Basic computer skills (including the ability to use iPad/laptop, Mobile POS and Internet).
Ability to execute at a fast pace.
Ability to communicate effectively with customers and team.
Ability to maneuver the sales floor, sales shelves, and stock room; climbing, bending, and kneeling are required.
Ability to frequently lift and carry up to 25 pounds and, at times, lift and carry product/cartons up to 50 pounds to process product shipment/transfers.
Ability to meet Coach Scheduling & Availability Expectations, including ability to work a flexible schedule, including nights, weekends, and holidays.

Sales Associate

Key skills