Responsible for upholding Coach’s Service and Selling Models, creating a positive first impression.
Building ongoing customer relationships through a personalized experience.
Driving business through sales strategies and clienteling.
Providing in-depth product knowledge, including features, benefits, current offerings, and overall product value.
Maintaining operational standards and visual merchandising to Coach standards consistently and in a timely manner.
Attending to the unique and individual shopping needs of each customer.
Creating enthusiasm and positivity for a shared vision and mission.

1-3 years of previous sales experience, preferably in a luxury retail service environment.
Possesses current knowledge of fashion trends and competition in the marketplace.
High school diploma or equivalent; college degree preferred.
Knowledge of cash register systems, basic computer skills (including the ability to use iPad/laptop, Mobile POS and Internet).
Ability to execute at a fast pace.
Ability to communicate effectively with customers and team.
Ability to maneuver the sales floor, sales shelves, and stock room; climbing, bending, and kneeling are required.
Ability to frequently lift and carry up to 25 pounds and, at times, lift and carry product/cartons up to 50 pounds to process product shipment/transfers.

Sales Associate II

Key skills