Serve as the primary liaison for key vendors, including mobile carriers and MMS providers.
Lead vendor performance management through QBRs, SLA/SLO/KPI tracking, and structured remediation actions.
Collaborate with internal Sourcing team on contract renewals, RFPs, pricing negotiations, and contract optimization.
Partner with business-facing technology teams to ensure carrier roadmaps (5G, eSIM, roaming) support the firm's mobile-first workforce
Own end-to-end financial governance, including telecom invoice validation, forensic billing analysis, Accounts Payable integration and automation, and cost allocations.
Strengthen CME's invoice governance capability, focusing on billing integrity and dispute management.
Expand CME support to govern additional contracts.
Lead governance improvements through standardized change, request workflows and compliance assessments.
Conduct compliance assessments and ensure all processes meet international standards.
Develop analytics and insights to support leadership decision-making across contract, cost, and performance domains.
Compile operational and financial dashboards, executive presentations, and vendor scorecards.
Contribute to broader governance of CME enterprise vendors.
Help standardize CME frameworks, risk controls, performance scorecards, and operating procedures.
Requirements
5+ years of experience in Vendor Management, Telecom Expense Management, Financial Governance, or Technology Operations.
Bachelor’s degree in finance, Business Administration, or Information Technology.
Strong expertise in invoice validation, Accounts Payable integration, budgeting, forecasting, and forensic billing analysis.
Proven experience managing Tier-1 technology vendors through rigorous QBR and SLA frameworks.
Ability to bridge the gap between technical teams, legal/sourcing, and executive finance stakeholders.
High proficiency in Microsoft Excel, PowerPoint, PowerBI and other reporting tools.
Benefits
some of the most attractive and comprehensive employee benefits and perks in the industry