Communications Manager

Role Overview

• Support the development and ongoing refinement of The ImPact’s communications strategy
• Serve as the day-to-day steward of The ImPact’s brand voice, tone, and messaging across channels
• Develop and maintain simple messaging frameworks that help teams communicate consistently
• Manage content on public and member-facing websites and portals
• Translate complex ideas (impact investing, systems change, wealth management) into clear, engaging messaging and materials for organisational outputs such as events, training, and publications
• Lead planning and production of core member-facing communications (e.g. newsletters, the member portal, and website content)
• Write, edit, and finalize content, incorporating inputs from a global team
• Maintain high standards of clarity, accuracy, and professionalism across all communications
• Own quality control and the sign-off process
• Create clear, visually engaging presentations and slide-based materials (PowerPoint / Google Slides) to support events, member communications, and workshops
• Lead communications planning and execution for The ImPact’s global and regional events, including development of messaging timelines, invitations, registration communications, and post-event follow-up
• Draft, edit, and manage event-related content such as agendas, session descriptions, speaker materials, and participant communications, ensuring clarity, consistency, and alignment with brand voice
• Partner closely with the Events Manager to support event program design and participant experience and engagement
• Partner with program and event leads to shape messaging for events, curriculum, and initiatives
• Coordinate on communication inputs with external partners for initiatives and publications
• Design and manage internal communications workflows (intake, prioritisation, review, sign‑off)
• Manage competing priorities across time zones with clarity and calm
• Communicate proactively to align expectations on timelines and outputs
• Monitor feedback and engagement to inform ongoing improvements
• Provide support on external-facing communications as organizational needs evolve
• Support leadership with messaging preparation for public-facing engagements when relevant
• Coordinate with external communications or PR partners as organizational needs evolve

Requirements

• 5–7 years of experience in communications, marketing or content development (ideally in an investing or philanthropic context)
• Exceptional writing, editing, and storytelling skills
• Experience operating at both strategic and executional levels, and willing to own the full communications process independently
• Highly proficient in Microsoft PowerPoint / Google Slides, a visual thinker who can create visually appealing presentations and content
• Experience working cross-functionally in small or growing organizations
• Strong judgment, attention to detail, and ability to prioritize
• Experience leveraging generative AI and automation tools