Patient Financial Services Manager

Role Overview

• Coordinate with the patient financial services team in the operations of daily job responsibilities
• Evaluate process and procedures and coordinate with the management team to ensure efficient areas of focus adhere to federal and local laws and regulations
• Provide clear and timely guidance to both onshore and offshore team members to ensure efficient resolution of claims
• Actively monitor and manage critical SLAs, including billing work in progress, agings, and cash collections
• Drive reduction in denial rate through engagement in cross-functional denials workgroup
• Collaborate with other managers across the revenue cycle, as well as the physician group, to ensure efficient processes and support knowledge sharing
• Provide support for Human Resource guidance
• Complete, review, manage and monitor department budget
• Directs and leads the patient financial services team in the daily operations

Requirements

• Bachelor's degree required
• Proficient in Microsoft office (Word, PowerPoint, Excel)
• Direct Supervisory Experience required
• Patient Financial Services experience required
• 1-3 years in a leadership capacity preferred
• 5+ years of healthcare operations experience

Benefits

• Medical, dental, and vision coverage
• 401(k) plan with a generous employer match
• Employee stock purchase plan
• Generous Paid Time Off policy
• Paid parental leave and adoption assistance
• Free annual health screenings and coaching
• On-site workshops