Strategic Account Manager

Role Overview

• The Strategic Account Manager identifies, wins, maintains and expands relationships with strategically important large customers.
• Assigned to several specific named customers, the Strategic Account Manager is responsible for winning new Antech customers, achieving sales quota and assigned strategic account objectives.
• The Strategic Account Manager represents the entire range of company products and services to assigned customers, while leading the customer account planning cycle and ensuring assigned customers’ needs and expectations are met by the company.
• Establishes productive, professional relationships with key personnel in assigned customer accounts.
• Ability to develop organic opportunities with existing customers and develop new business relationships with emerging customers.
• Coordinates the involvement of cross-functional support across the company in order to meet account performance objectives and customers’ expectations.
• Meets assigned targets for profitable sales volume and strategic objectives in assigned accounts.
• Achieves assigned sales quota in designated strategic accounts.
• Meets assigned expectations for profitability.
• Achieves strategic customer objectives defined by company management.
• Completes strategic customer account plans that meet company standards.
• Maintains high customer satisfaction ratings that meet company standards.
• Completes required training and development objectives within the assigned time frame.
• Proactively leads a joint company-strategic account planning process that develops mutual performance objectives, financial targets, and critical milestones for a one and three-year period.
• Proactively assesses, clarifies, and validates customer needs on an ongoing basis.
• Leads solution development efforts that best address customer needs, while coordinating the involvement of all necessary company personnel.
• Ongoing monitoring of current market landscape for new business development related opportunities and challenges.
• Coordination of proposal process including document templates, standard text, quality assurance and document management.
• Management of broad Antech representation at select industry events.
• Work with internal functional teams by attending zone and regional meetings to facilitate the understanding of national account opportunities for growth and standardization of offerings by field team.

Requirements

• Minimum 2 years’ experience in animal health sales, pharmaceutical sales, marketing, or biotechnology experience
• University Degree in Science or Management, post-graduate degree an asset
• Proven ability to network and develop new business relationships
• Proven track record with corporate veterinary practice groups, channel management or equivalent
• Experience with contract negotiations
• Advanced knowledge of the veterinary pharmaceutical industry
• Strong business and financial acumen
• Strong analytical and mathematical skills
• Ability to communicate effectively both orally and in writing
• Effective interpersonal and leadership skills
• Effective organizational skills; attention to detail
• Ability to consistently meet deadlines
• Excellent problem-solving skills: ability to resolve issues effectively and efficiently
• Excellent presentation skills
• Knowledge of Microsoft Word, Excel, PowerPoint, Outlook and other Office Programs
• Experience with veterinary practice management systems

Benefits

• Paid Time Off & Holidays
• Medical, Dental, Vision (Multiple Plans Available)
• Basic Life (Company Paid) & Supplemental Life
• Short and Long Term Disability (Company Paid)
• Flexible Spending Accounts/Health Savings Accounts
• Paid Parental Leave
• 401(k) with company match
• Tuition/Continuing Education Reimbursement
• Life Assistance Program
• Pet Care Discounts