The Client Partner is responsible for client satisfaction, fostering relationships and driving profitable growth opportunities.
This role requires a strategic leader with expertise in client management that deeply understands the client’s business to lead a cross functional team to deliver best in class content and anticipates challenges to develop solutions.
You will serve as a strategic advisor to one of our clients, who has experience in both brand and performance marketing.

Strategic oversight in articulating client business objectives and lead Jellyfish solutions/responses with capability teams to deliver best in class content
Responsible for building and overseeing growth plans for clients, and working to achieve set targets throughout the year
Drive innovation by representing Jellyfish in marketing efforts and staying ahead of industry trends: build an external voice
Support in new business: lead pitches in partnership with the Growth team, building commercials, teams while driving the narrative and deliverables/timelines
Provide strategic support to Account Directors and Client Management teams to ensure collaboration and consistency
Conduct Quarterly Business Reviews (QBRs), client relationship surveys, conference notes in key meetings and recommend strategic actions. Client Partners should be constantly optimizing and looking for ways to improve relationships and ways of working
Responsible for accurate client forecast submissions and account financial operations (i.e. billing, etc) with the internal finance team.

You'll be eligible to join our discretionary annual bonus scheme and 401k retirement plan.
Have peace of mind with our healthcare, vision and dental insurance, plus short and long-term disability and life cover.
Work remotely for up to 60% of your days and shape your day between 8am. and 6:30pm with flexible working hours.
Accumulate one paid day each month (2 hours per week) for self-development and access to Jellyfish Learn.
Enjoy 14 weeks of paid leave for primary caregivers and 4 weeks of paid leave for secondary caregivers.

Client Partner

Key skills