Head of Operations – Deployment

Role Overview

• Oversee end-to-end deployment of Layer units to collectors, partners, and commercial venues worldwide.
• Build and maintain relationships with clients, contractors, and logistics partners to ensure smooth, on-time installations.
• Own the quality of every installation (ensuring wall mounts are level, wiring is invisible, and the final presentation meets museum-grade standards).
• Coordinate internal teams (hardware, software, design, marketing, and sales) through project timelines, Gantt charts, and milestone tracking.
• Manage administrative operations including HR workflows (via Rippling), contract coordination, and internal documentation.
• Support legal and finance teams in executing agreements, onboarding vendors, and maintaining compliance records.
• Anticipate roadblocks and keep projects moving forward through clear communication, planning, and follow-through.
• Develop scalable systems and processes to improve efficiency as the company grows.

Requirements

• 6+ years of experience in operations, deployment, or project management, ideally involving physical installations (hardware, design, architecture, or experiential environments).
• Proven ability to manage complex, cross-functional projects with a high attention to detail.
• Aesthetic and spatial sensitivity (you notice alignment, lighting, and the small details that elevate a space).
• Exceptional communication and organizational skills.
• Experience managing vendors, installers, or technical contractors.
• Experience with project management tools (Asana, Notion, or similar).
• Comfort working with HR and legal systems (e.g. Rippling, Docusign, Gusto).
• A balance of strategic foresight and day-to-day execution drive.

Benefits

• Competitive base salary range: $120K–$140K USD.
• Stock options in a rapidly growing art and technology company.
• Performance bonus tied to impact.
• Health benefits and travel opportunities.