Key skills
LeadershipCommunicationCollaboration
About this role
Role Overview
- Design, develop, and deliver learning solutions that support both new hires and existing team members.
- Conduct training needs assessments against current and future trainings to deliver optimal results.
- Identify, design and develop curriculums and learning solutions that meet different learning styles, incorporate adult learning theory and have stated measurable objectives.
- Conduct and deliver technical, product and/or soft skill training on-site and via e-learning, mobile/tablet and/or other virtual formats.
- Evaluate participants on set criteria, document feedback and share the evaluation with supervisors and participants.
- Track and analyze success of programs using methods identified in measurement plan.
- Recommend and implement creative solutions.
- Conduct training cost assessments as needed.
- Develop and maintain knowledge of industry best practices in adult learning, company products and internal systems.
- Support quality management system/program and other compliance requirements.
- Lead, coach, motivate, develop and/or directly manage others.
- Travel ~25% required to attend summits and other onsite training events.
Requirements
- Bachelor’s degree or an equivalent combination of education and experience required.
- Veterinary experience required; practice management experience is a plus.
- ezyVet experience required; experience or knowledge of other IDEXX PIMS, software, products, or services is a plus.
- Computer proficiency required, including advanced skills in Microsoft Teams, Word, and PowerPoint.
- Knowledge of eLearning authoring tools (e.g., Articulate, Camtasia, Captivate) and LMS/LCMS technologies.
- Knowledge of adult learning theory and instructional best practices.
- Strong communication and collaboration skills, with the ability to work effectively with customers, peers, and leadership.
- Ability to plan, prioritize, and make sound decisions in a dynamic environment.
- Comfort and proficiency with technology, including computers, tablets, and smartphones.
Benefits
- Health / Dental / Vision Benefits
- Opportunity for annual cash bonus
- Day-One 5% matching 401k
- On the job training and career advancement opportunities (experience NOT required)
- Additional benefits including but not limited to financial support, pet insurance, mental health resources, volunteer paid days off, employee stock program, foundation donation matching, and much more