Home Care Operations Coordinator

Role Overview

• Manage caregiver schedules and shift coverage
• Handle call-outs and last-minute changes
• Maintain accurate scheduling records
• Assist with caregiver recruitment and onboarding
• Conduct phone screenings
• Track compliance documents and certifications
• Respond to inquiries from prospective clients
• Schedule and support intake assessments
• Maintain client files and documentation
• Assist with office organization and coordination
• Support leadership with operational tasks

Requirements

• High School diploma or GED
• 1-year related experience and/or training
• Knowledge of scheduling and/or health care preferred
• Proficiency in word processing and computer skills
• Above-average human relations and customer service skills
• Excellent telephone etiquette and communication skills

Benefits

• Competitive Compensation
• Flexible work from home options
• Professional development opportunities