Ensuring that the work is being completed on a timely basis, correctly and in accordance with agreed SLAs.
Oversee application of best practices with the clinics.
Collaborate with in-country integration teams, clinic managers, IVCE Finance team members and 3rd party outsourced service providers to ensure the smooth transition of financial processes and systems.
Drive improvements in the P2P process and represent in meetings.
Be responsible for training new team members in the SSC & BPO provider team to ensure they have the necessary skills and knowledge to complete their work to a high level of service.
Requirements
Accounts Payable process knowledge
Acquisition onboarding experience
Stakeholder engagement skills – experience in working with clinics & 3rd party providers
Intermediate IT skills required including proficiency in Power BI and Microsoft Office Suite (MS Excel/MS Word/MS Outlook etc.)
Ability to prioritise work, multi-task, and work under time sensitive deadlines for self and direct reports
Use data driven insights to identify areas for improvement
Promote cross functional collaboration within the organisation to break down silos and ensure a unified approach
Continuous improvement and questioning mind – should always be asking if there is a better way to do things
Strong attention to detail, and able to deliver right-first-time results quickly without getting lost in the detail.
Thrives in a fast-paced, constantly changing environment – flexibility is key