About this role

Manage employees’ electronic identities and access across multiple platforms
Lead compliance-related approval requests and produce access reports
Handle and follow up on access-related support tickets
Participate in operational support activities and restore services during incidents
Perform technical tasks within the scope of maintenance, monitoring and production surveillance
Produce, maintain, and update technical documentation
Contribute to continuous improvement and knowledge sharing

Experience in Identity and Access Management (IAM)
Proficiency with Active Directory and Azure AD environments
Strong technical expertise in access and role management
Knowledge of complex environments, notably IBM Mainframe (RACF on z/OS)
Knowledge of ITIL, Agile, LEAN, development lifecycle, DevOps, PowerShell considered an asset
College-level diploma in computer science or equivalent

IT Technician

Key skills