Account Manager, B2B SaaS
Germany
Part Time
2 hours ago
$60,000 EUR
No H1B
Key skills
SaaSCRMProduct ManagementCommunicationCustomer SuccessAccount Management
About this role
Role Overview
- Manage and grow existing B2B SaaS clients
- Build and maintain long-term, partnership-based customer relationships
- Identify opportunities for expansion, upselling, and account growth
- Coordinate contract renewals as well as proposals and service extensions
- Regularly consult with clients on usage, requirements, and product enhancements
- Work closely with Customer Success, Support, and Product Management
- Maintain and document all customer-relevant information in the CRM system
Requirements
- Experience in account management or in servicing B2B SaaS clients
- Strong understanding of customer needs, business processes, and digital solutions
- Excellent communication skills and a confident presence at all levels
- Structured, reliable, and independent working style
- Ability to strategically develop customer relationships
- Very good German skills and good English skills, both written and spoken
Benefits
- An inspiring work environment in a growing and innovative company
- A culture that values initiative, ideas, and diversity
- Competitive compensation including performance-based bonuses
- Training opportunities and clear career development paths
- A mature remote-first approach that fully integrates you into the team
- Typical benefits such as company events, discounts, meal subsidies, and more
- A team that supports your ambition and fosters your development