Oversee the full lifecycle of wholesale orders while working cross-functionally across the enterprise.
Act as a key counterpart to Territory Sales Managers.
Exercise strong operational judgement and have a deep understanding of wholesale workflows.
Requirements
Responsibilities include but are not limited to:
Order Operations & System Management
Manage the wholesale order workflow across LeafTrade, the DMT utility, Epicor, and Wherefour, ensuring accuracy, compliance, and timely processing.
Receive and process orders submitted via menus, validating completeness, SKU accuracy, and alignment with current inventory.
Use the DMT utility to identify duplicates, SKU conflicts, and inventory discrepancies prior to system upload.
Upload validated orders into Epicor and monitor downstream synchronization into Wherefour, resolving sync errors or data mismatches.
Enforce inventory visibility rules in LeafTrade to uphold FIFO and prevent premature SKU exposure.
Troubleshoot system issues and maintain checks and balances throughout the order lifecycle to ensure operational integrity.
Collaborate with Territory Sales Managers to clarify order details and resolve discrepancies.
Build and maintain menus for customers and TSMs.
Identify opportunities to streamline workflows and improve system efficiency
Sales Enablement & Communication
Send stock‑out notifications to wholesale customers and provide replacement options using updated menus.
Build, update, and distribute menus for Territory Sales Managers based on current inventory and product availability.
Communicate proactively with TSMs regarding order discrepancies, inventory constraints, and required corrections.
Provide operational insights and system guidance to support TSMs in customer interactions.
Coordinate with Sales to ensure orders meet internal standards and compliance requirements.
Identify sales opportunities through inventory trends and stock‑out patterns.
Maintain clear, professional communication with internal and external stakeholders.
Benefits
Comprehensive Health Coverage – Medical, dental, vision, and prescription plans available for employees and their dependents.
Mental Health & Wellness Support – Access to the AI-powered Sabender platform, confidential counseling and life coaching through PAS, nutrition coaching, and discounts at Husk Fitness.
Flexible Paid Time Off (PTO) – Generous PTO to support work–life balance (availability may vary by state—ask your recruiter for details).
Employee Assistance Program (EAP) – Free, confidential support for mental health, financial planning, legal matters, and more.
Paid Parental Leave – Dedicated time to rest, recharge, and care for your growing family.
401(k) with Company Match – Save for the future with a 4% company match and immediate vesting.
Pet Insurance – Affordable coverage options to keep your pets healthy.
Employee Discounts – Exclusive savings at any of TerrAscend’s 39+ dispensary locations.
Recognition Program – Earn points through peer-to-peer recognition and redeem for Amazon rewards or gift cards.
Disability & Life Insurance – Company-paid protection for life’s unexpected moments.