Own end-to-end recruitment of undergraduate mentors
Source high quality candidates for the mentor role
Screen applications, conduct interviews, and administer entry assessments
Forecast mentor supply needs and proactively expand the network accordingly
Identify early-exit risk signals and mitigate churn
Oversee and continuously improve the onboarding experience
Manage orientation processes and onboarding logistics
Produce mentor progress reports and performance insights
Serve as the primary point of contact for mentor support
Manage day to day mentor operations
Respond to time-sensitive mentor needs when required
Drive mentor engagement, satisfaction, and retention
Build and maintain a strong internal mentor community
Create initiatives that foster connection, retention, and growth
Elevate high-performing mentors and create growth pathways
Track, analyze, and report key metrics in weekly leadership meetings
Monitor recruitment funnel metrics, retention, satisfaction, and supply-demand balance identify opportunities for automation and other adjustments to foster scalable mentor network growth

2+ years of experience in operations, recruiting, program management, or community building
Highly organized and detail-oriented
Entrepreneurial, proactive, and comfortable with ambiguity
Strong communicator and natural “people person”
Data-driven and comfortable analyzing trends
Thrive in startup environments where you build while running
Able to balance high empathy with operational rigor

Mentor Operations Coordinator

Key skills