Interface directly with the customer to ensure issues are resolved in a timely manner while maintaining a high level of customer satisfaction
Strategic operational planning and execution for the operation
Identify and/or solve operational issues with the account(s) by implementing continuous improvement and LEAN initiatives
Hire, supervise, develop and manage performance for employees and maintain a positive employee relations environment at assigned account(s)
Maintain open and effective communications within the work group(s)
Review data, identify and implement necessary actions as required
May manage the profit and loss statements based on the complexity and scope of the organization
Lead a proactive safety program within the work group(s) consistent with company policy

H.S. diploma/GED required
Bachelor's degree in Business, Logistics, Supply Chain preferred
Master's degree in Business, Logistics, Transportation or related field preferred
Five (5) years or more relevant experience in supply chain, logistics, warehouse or industry-related field required
Five (5) years or more managing, leading and developing direct reports required
Three (3) years or more Profit & Loss responsibility preferred
One (1) year or more customer interaction preferred

Comprehensive health and welfare benefits, including medical, prescription, dental, vision, life insurance, and disability insurance options
Paid time off for vacation, illness, bereavement, family, and parental leave
Tax-advantaged 401(k) retirement savings plan
Comprehensive training and professional development opportunities
Additional day of Paid Time Off for Military Veterans

Senior Logistics Manager – Dedicated Transportation

About this role