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Technical Customer Advisor — Inside Sales at API GmbH | JobVerse
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Technical Customer Advisor — Inside Sales
API GmbH
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Technical Customer Advisor — Inside Sales
Germany
Full Time
5 hours ago
No H1B
Apply Now
Key skills
Cloud
About this role
Role Overview
First point of contact for technical issues related to cloud telephony systems and IT security
Provide technical support to customers
Handle technical inquiries and maintain documentation
Maintain and develop customer relationships and implement customer retention measures
First
and Second-level support for software products
Obtain relevant professional certifications
Requirements
Completed vocational training in a commercial or technical field
Technical knowledge of cloud telephony systems and/or IT security
Service-oriented, customer-focused mindset
Good command of English
Tech Stack
Cloud
Benefits
Informal, first-name culture
Modern and secure workplace
Opportunity to help shape the future of a growing company
Great team events
Company bike program, free water, coffee, and fruit baskets
Employer contributions to capital-building savings plans (Vermögenswirksame Leistungen)
Annual holiday and Christmas bonuses
Apply Now
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