About this role

Own and elevate the employee journey — from onboarding through transition or exit
Lead end-to-end lifecycle execution, including onboarding, internal mobility, compensation changes, leave transitions, and offboarding
Ensure each lifecycle touchpoint delivers clarity, responsiveness, and a high-quality employee experience
Manage and continuously enhance the benefits portfolio across the U.S. and Costa Rica
Safeguard payroll accuracy by ensuring clean inputs and reliable data across systems
Operate with a continuous-improvement mindset, leveraging systems, automation, and AI to scale People Operations effectively

Hands-on experience owning end-to-end employee lifecycle execution
Knowledge of benefits administration
Familiarity with compliance processes
Experience with payroll inputs
Comfortable leveraging HR systems, automation, and AI-enabled tools
Strong attention to detail and documentation discipline
Effective collaboration across HRBPs, Payroll providers, Finance, IT, and local leadership

People Operations Specialist – Americas

Key skills