Champions and advocates a customer service culture in the team to meet or preferably exceed customer expectations.
Ensures all allocated invoices/credits are accurately and efficiently processed into the AP system on a timely basis.
Identify, investigate and resolve medium to complex invoice exceptions on a timely basis so as to meet AP KPIs.
Validates purchase order information relating to invoices and takes further action if necessary.
Investigating and resolving medium to complex customer queries.
Performing supplier reconciliations when needed to assist with resolving identified problems.
Ensures the management of personal work lists to ensure that supplier accounts meet key target outcomes for aged vendor liability by proactively working with the business and suppliers in the timely resolution of match exceptions.
Ensures valid disputes are documented and communicated to relevant parties.
Escalates where necessary to AP team leader and works with AP team leader to ensure timely resolution of disputes/issues.
Contributes to the ongoing development of Accounts Payable by identifying and suggesting ideas or opportunities to improve AP processes and work practices.

A tertiary qualification in accounting, finance or equivalent qualifications required.
CPA qualification would be desirable.
At least 3 – 5 years experience in an accounts payable, purchasing, finance or administration role, preferably within in a large organisation which has a strong customer relationship component
Experience working with an integrated FMIS solution
In-depth knowledge and experience of Accounts Payable and Purchasing systems, processes and practices including working with these in an ERP system
Sound working knowledge of finance, accounting, and tax concepts, processes, procedures and legislative requirements
Knowledge of PeopleSoft financials would be highly desirable.

Accounts Payable Coordinator

Key skills