Senior Non-Technical Program Manager

Role Overview

• In this role, you will support the launch of a new partner‑focused support offering by driving program structure, operational rigor, and executive‑level communication across a large portfolio of work.
• You will manage 20+ concurrent workstreams, maintain a master program schedule, coordinate cross‑functional activities, and ensure leadership has clear, concise, and visually compelling updates.
• This position is ideal for a seasoned program manager who thrives in complex environments, can influence across multiple stakeholders, and can produce executive‑ready materials with minimal direction.
• Manage a large portfolio of programs and workstreams, including master timelines, dependencies, risks, and mitigations.
• Coordinate meetings, drive follow‑ups, and ensure accountability across 20+ active workstreams.
• Develop and deliver executive‑ready presentations, including clear visual storytelling suitable for senior leadership reviews.
• Plan and coordinate activities related to product rollouts, operational readiness, partner success initiatives, or other complex non‑IT programs.
• Present proposals, findings, status reports, and strategic recommendations to leadership and cross‑functional teams.
• Analyze resource needs, market dynamics, and business requirements to assess feasibility and guide program direction.
• Collaborate with management, operations, marketing, and delivery teams to define project specifications and operational procedures.
• Review, recommend, or approve contracts, cost estimates, and change proposals.
• Provide leadership, mentorship, and oversight to ensure team members maintain strong performance and competence.
• Consult with internal stakeholders and partners to align on program specifications, success criteria, and deliverables.

Requirements

• 8–10 years of experience in program or portfolio management, preferably in a complex technical, support, or service‑oriented environment.
• Demonstrated ability to manage large, multi‑workstream portfolios and deliver structured program governance and reporting.
• Strong experience creating executive‑level slideware and visual storytelling (PowerPoint required).
• Excellent verbal and written communication, stakeholder management, and interpersonal skills.
• Ability to work independently, prioritize effectively, and manage multiple simultaneous efforts.
• Strong understanding of business operations, resource planning, production processes, and strategic planning principles.
• Proficiency in common productivity and project management tools (e.g., Word, PowerPoint, MS Project, Visio).
• Ability to work aligned to Pacific Standard Time (±1 hour).
• Submission of executive‑ready slide samples (and optional project plans) with application.

Benefits

• Medical, dental, and vision coverage
• Flexible Spending Account
• 401k program
• Competitive PTO offerings
• Parental Leave
• Opportunities for professional growth and development