Deliver broad business support across a variety of different teams including facilities, people operations, IT coordination, internal events, and policy development.
Coordinate repairs and manage service contracts to keep our two office locations running efficiently.
Support on-site Health & Safety compliance.
Assist with remedial actions following internal or external fire and H&S assessments.
Help maintain safe, welcoming, and high-performing work environments across both office locations.
Act as the primary liaison with our external IT provider to ensure new joiners are fully equipped and ready from day one.
Coordinate logistics for learning and development programmes and internal training days.
Contribute to employee engagement, wellbeing initiatives, and recognition activities that strengthen our culture.
Support the marketing team in delivering memorable internal events, including our Christmas party, summer celebration, and awards evening.
Assist with contract management for our external IT provider.
Authorise support tickets and attend quarterly review meetings.
Provide hands-on support with on-site IT setup for meetings and events.
Support drafting and updating key business policies.

Are highly organised and comfortable managing multiple priorities.
Can work independently while also being a collaborative team player.
Have strong interpersonal and communication skills.
Enjoy variety and adapt quickly in a fast-paced environment.
Take pride in being reliable, detail-oriented, and solutions-focused.
Nice to Have: Experience working in or with law firms serving professional services clients.
Nice to Have: Previous experience in an operations function within a professional services firm.

Operations Associate

Key skills