Work closely with the Chief of Staff to develop and manage a strategy for supporting a thriving and supportive culture, and actively participating in shaping it
Drive our Associate Experience (AX) & Engagement strategy, inclusive of our approaches to Learning & Development and recognition, in close partnership with the Chief of Staff
Assist with our Talent & Performance Management planning and delivery, managing the timeline and communication plans
Manage strategic business operations initiatives and assist with the creation and oversight of standards, policies, and guidance
Provide tactical thought partnership to drive project delivery based on defined priorities scope of deliverables, timelines, and budget; ensure alignment; identify dependencies, risks and issues and mitigate and/or escalate as needed
Operate at tactical, strategic, and operational level
Create and maintain playbooks, processes, and documentation that are durable and repeatable
Handle oversight of special projects that don’t fit into traditional workstreams
Lead special projects autonomously through partnership with design leaders and cross-functional partners (Design Operations, Talent, Finance, etc.)
Align operations and routines, with strategy and ensure alignment to organizational goals
Develop relationships across the organization to be able to act as an informed and helpful sounding board and thought partner
Support associate engagement and contribute to events and culture efforts
Provide change management support to critical operational efforts
Build and maintain effective, scalable processes to manage operational routines
Requirements
Bachelor’s Degree or Military experience
At least 4 years of process or project management experience
At least 1 year of people management experience
Strong project management and organizational skills
Meticulous attention to detail
Excellent written and verbal communication skills
Ability to maintain discretion in handling highly sensitive issues
Strong at building and maintaining relationships that inspire confidence and build trust and support at all levels of the organization
Demonstrate strong stakeholder management skills
Familiarity with program management methodologies and tools
Experience partnering across teams to shape strategy and operating models
Experience working collaboratively in global organizations with multiple stakeholders and diverse communities
Experience working directly with designers, researchers, and strategists.
Benefits
comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being
performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI)