Manage and develop relationships with corporate and Fortune 500 clients (primarily English-speaking) to ensure long-term partnerships and high customer satisfaction.
Serve as the primary point of contact for key accounts, including program oversight, handling inquiries, managing escalations, and leading strategic discussions.
Identify new business opportunities within existing accounts and execute upselling and cross-selling strategies.
Analyze customer needs and develop tailored solutions to maximize customer success.
Work closely with internal teams (Sales, Product Management, Customer Service) to ensure seamless support and excellent service.
Prepare reports and analyses on customer performance, contract management, and revenue development.
Continuously monitor the market, analyze competitor activities, and adjust strategies to meet current customer requirements.

Bachelor's or Master’s degree in Business Administration (or equivalent) or several years of experience in account management, ideally with large corporate or enterprise clients.
Proven ability to build strong, long-term relationships with decision-makers at various levels.
Strong problem-solving skills and a proactive approach to customer challenges.
Quick learner with the ability to adapt to new systems and tools.
Excellent communication, negotiation, and presentation skills.
Fluent in English (C1/C2) is essential; additional languages (e.g., German or French) are an advantage.
Willingness to work flexible hours occasionally to support clients in other time zones.
Proficient in MS Office (especially Excel and PowerPoint).

A secure position in an internationally growing company in the medtech / IoT growth market as a full-time permanent role
An interesting and varied position in a friendly team
Very good public transport connections and subsidized company transport tickets
Flexible working hours with flextime options
Possibility to work from home, by arrangement
Modern office including air conditioning
Professional development and training
Company events
Company mobile phone
Free beverages
Free parking (including EV charging)

Account Manager – Corporate, Fortune 500 Clients

Key skills