Head of Business Development (Recommerce)

Department: Revenue & Production

Employment Type: Full Time

Location: Overland Park, Leeds

Description

About the team:Our Trade team is responsible for turning inventory into revenue at pace — connecting supply with global demand and ensuring we extract maximum commercial value from every item.
We operate in a fast-moving re-commerce environment where pricing, demand and buyer relationships directly impact margin. As we scale internationally, our ambition is simple: grow smarter, move faster, and win more global trade opportunities.


This role sits right at the sharp end of that ambition.

About the role:This is a senior, hands-on commercial leadership role.
As Head of Global Business Development (Recommerce), you’ll own and accelerate our global trade goods growth strategy. That means expanding our international buyer network, optimising pricing and demand dynamics, shaping a best-in-class merchandise strategy, and removing friction across the end-to-end buying journey.


This isn’t a “maintain the status quo” role. It’s about scaling intelligently and aggressively,  using data, relationships and commercial instinct to unlock new revenue streams and strengthen margin performance.


You’ll combine strategic thinking with executional sharpness. Big-picture growth plans are important — but so is delivering measurable results.

________________________________________________________________________________________________________Getting Started...

• Deep-dive into current buyer performance, pricing structures, logistics flows and margin data.
• Map global demand hotspots and identify quick-win expansion opportunities.
• Audit cross-border processes (tax, duty, compliance, fulfilment) to identify friction points.
• Build a 12-month commercial growth roadmap with clear, measurable milestones.

Establishing Your Impact…

• Secure and onboard new high-value international buyers.
• Improve pricing sophistication through stronger data modelling and demand analysis.
• Refine merchandise mix to better align with global sell-through trends.
• Launch validated pilots into at least one adjacent product opportunity.
  
  

Driving Excellence…

• Build scalable buyer acquisition frameworks across multiple territories.
• Create a clear, data-backed merchandise strategy owned and understood across the business.
• Embed margin-first thinking into trade decision-making.
• Streamline cross-border operations to create a smoother, faster buyer experience.
• Deliver consistent, measurable commercial growth.

________________________________________________________________________________________________________Key Goals & Objectives:

• Expand and diversify our global buyer base across priority international markets.
• Deliver sustained margin improvement through pricing optimisation and demand forecasting.
• Develop and execute a high-performance merchandise strategy aligned to global demand signals.
• Successfully validate and launch new product categories with strong commercial cases.
• Improve cross-border buying efficiency (logistics, tax, duty, compliance) to reduce friction and cost.
• Build scalable frameworks that enable future international growth.
  
  

Key Responsibilities

Key Responsibilities:

• Identify, secure and manage strategic international buyer partnerships.
• Analyse pricing trends, demand signals and competitor positioning to drive commercial optimisation.
• Develop and evolve category strategy to maximise sell-through and margin.
• Build business cases for expansion into adjacent trade goods categories.
• Lead cross-functional collaboration with logistics, operations and finance to improve cross-border trade.
• Monitor global tax, VAT and customs considerations to ensure commercially sound decision-making.
• Establish clear KPIs and performance dashboards to track buyer performance and growth impact.
• Negotiate confidently and commercially to maximise return on every transaction.
  
  

Essential Skills & Experience:

• Proven track record in e-commerce business development with measurable commercial growth.
• Experience operating across international markets with exposure to global buyer networks.
• Strong understanding of cross-border logistics, customs, VAT and tax implications.
• Experience within recommerce, secondary markets, or trade goods environments.
• Evidence of scaling buyer networks internationally.
• Highly analytical, comfortable using data to shape strategy and decisions.
• Commercially sharp negotiator with strong stakeholder management skills.
• Strategic thinker who thrives in hands-on, high-growth environments.
• Accountable, delivery-focused, and energised by building at pace.