Inside Sales Manager

Role Overview

• Lead and manage the inside sales team to meet and exceed sales targets and KPIs
• Provide ongoing one-on-one coaching across the full sales cycle including prospecting, development, demonstrations, proposals, negotiations, and closing
• Conduct joint customer calls, phone observations, and sales strategy planning sessions
• Train and develop team members to strengthen sales skills and product knowledge
• Develop and execute territory and sales action plans
• Track and analyze sales performance metrics and pipeline activity
• Provide insights and recommendations to improve team performance
• Ensure efficient use of CRM systems and sales tools
• Recruit, interview, hire, and onboard new sales representatives
• Continuously refine interviewing and selection processes
• Foster a positive and high-performance sales culture focused on accountability and growth
• Represent Sales in cross-functional business reviews and strategy discussions
• Collaborate with marketing, operations, and leadership to drive sales initiatives
• Address escalated client concerns and ensure high levels of customer satisfaction
• Compile and present sales reports to senior leadership

Requirements

• Bachelor’s degree
• 3+ years of sales management or supervisory experience
• 5+ years of successful B2B or professional services sales experience
• Demonstrated ability to coach and develop sales professionals to achieve results
• Strong leadership and team development skills
• Ability to analyze sales data and translate insights into actionable strategies
• Experience using CRM systems to manage pipelines and sales performance
• Proven ability to build and maintain strong client relationships
• Experience tracking team performance and implementing improvement plans
• Ability to collaborate cross-functionally with multiple departments
• Ability to travel up to 10% annually for company or industry events
• Experience managing teams in hybrid work environments
• Strong negotiation skills and ability to navigate complex client conversations
• Excellent time management and organizational abilities
• Strong written, verbal, and presentation communication skills
• Experience in commercial real estate tax or property tax consulting

Benefits

• Competitive salary with incentivized earning potential
• 401(k) with company matching
• Medical, Dental, and Vision insurance
• Paid Time Off
• Extended Winter Break company closure
• Regular team social events
• Fitness center access
• Hybrid work schedule