Managing store operations and personnel to ensure all activities are performed in accordance with company policies and procedures
Achieving revenue, budget and other business objectives for each fiscal year
Developing business relationships with key customers within the store coverage area
Clearly defining goals and objectives for personnel to measure performance
Providing leadership and direction in the pursuit of store objectives with employees
Communicating and working closely with customers to maximize market penetration and margin potential
Developing and implementing strategic plans to accommodate corporate goals
Analyzing and controlling expenditures to conform to budgetary requirements
Ensuring prudent credit transactions and managing account collections
Participating in the planning process by providing accurate sales forecasts
Communicating safety program goals and expectations
Training, leading and developing associates
Managing store metrics to ensure performance
Ensuring compliance with Human Resource policies

HS diploma and 5+ years relevant sales experience required OR Bachelor's degree in Business or related field and 1+ years of relevant sales experience
Minimum 2 years previous management experience
Strong interpersonal skills
Excellent written and verbal communication skills
Analytical aptitude; time management and organizational skills
Must be proficient in MS Word, Excel, and PowerPoint
Dal-Tile certified to operate powered industrial trucks

Sales Center Operations Manager III

Key skills