Executive Account Manager, Southern Germany

Role Overview

• Achieve sales, order and margin targets for GEHC strategic customers while managing costs within the approved budget
• Build long-term, strategic customer relationships to deliver value beyond the transaction
• Develop a business plan and strategy to identify and capture new business opportunities across all GEHC products and services
• Maintain continuous relationships with key customers, understand their initiatives and priorities, and keep the GEHC Region Manager, Zone Manager and responsible product leadership informed and engaged
• Establish and deepen relationships at the executive level by resolving customer concerns promptly and addressing needs through engagement of all relevant GEHC resources. Additionally, promote the use of service offerings, identify and escalate commercial service needs, and actively contribute to improving customer NPS
• Build strong internal relationships within the EAM network and with local sales teams, and leverage these effectively
• Support the preparation of comprehensive proposals and pricing for major projects in collaboration with GEHC Regional Commercial Operations and the Healthcare Partners team
• Ensure customer satisfaction and compliance with commercial contracts in accordance with GEHC policies (invoicing, revenue recognition, procurement, receivables management)

Requirements

• Bachelor's degree from a university or college (e.g., Healthcare IT, Biomedical Engineering, Electrical Engineering or Civil Engineering) or equivalent qualification/studies
• Extensive experience selling complex capital equipment to large customers in the hospital/clinical market
• Solid knowledge and experience in the medical device market
• Strong expertise in the healthcare high‑tech / health‑IT industry and a good understanding of health‑economic strategies in relevant markets
• Proven success in building and maintaining relationships with C-level executives
• Willingness to travel regularly and possession of a valid driver's license
• Confident communication skills in German and English

Benefits

• A strategic sales role at one of the world’s leading healthcare solutions providers
• A work environment that values and promotes servant leadership, lean thinking, teamwork and entrepreneurial mindset
• Home office arrangement with mobile working within Germany and a company car that can also be used privately
• Attractive additional benefits such as a company pension plan, direct insurance, fitness bonus and other benefits