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Account Manager at Gradient | JobVerse
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Account Manager
Gradient
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Account Manager
New York City, New York, United States of America
Full Time
2 hours ago
$70,000 - $80,000 USD
H1B Sponsor
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Key skills
Leadership
Communication
Account Management
About this role
Role Overview
Act as the primary client contact and trusted partner, responsible for building, nurturing, and retaining client relationships
Identify opportunities to grow accounts through new initiatives, expanded programming, and strategic recommendations
Project manage cross-functionally within the company to represent the client's needs
Translate client goals into actionable strategies for internal teams
Balance the demands of clients with the realities of production and internal workflows
Represent the clients’ needs within the agency creative workflow
Create and maintain strong relationships with clients to better understand and anticipate their needs
Manage all reporting about the health and performance of customer accounts
Write and oversee the creation of proposal decks and program recaps
Proactively mitigate issues and ensure a high level of client satisfaction throughout program execution
Requirements
Previous agency account management experience required
Previous production experience required
Experiential and events background required
Strong client relationship management and communication skills
Ability to think strategically about account growth and program development
Articulate and well accustomed to a client-facing role
Willingness and ability to travel
A strong creative sensibility and understanding of experiential marketing
Benefits
Health, dental & vision insurance
401(k)
Paid parental leave
Generous PTO
Regular check-ins and mentorship
Exposure to agency leadership, growth, strategy, and top-tier clients
Apply Now
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