Serve as the primary point of contact for a portfolio of key clients, fostering high‑trust relationships with senior leaders and C‑suite executives across clinical, operational, and administrative teams.
Build deep, multi‑department partnerships to ensure our language access solutions are fully aligned to client goals, patient care standards, and organizational strategy.
Achieve annual revenue targets through proactive account planning, identifying growth opportunities, and delivering compelling upsell and cross‑sell proposals.
Influence executive decision‑makers at critical points to secure renewals, reinforce solution value, and expand our footprint within large, complex health systems.
Bring a consultative, “insight selling” approach to every interaction — educating clients on industry trends, compliance requirements, technology innovations, and best practices in language access and health equity.
Analyze performance data, usage metrics, and operational outcomes to demonstrate value and drive continuous improvement.
Proactively identify risks, gaps, or operational concerns, initiating timely solutions and ensuring a seamless, high‑quality service experience.

Bachelor’s Degree plus 5-7 years of work experience in Strategic account management or consulting experience is required, ideally with large or multi‑site healthcare organizations
Experience managing executive‑level stakeholder relationships across multiple departments
Proven track record of navigating large client organizations and building multi-department relationships
Exhibits advanced critical thinking and sound judgment, paired with the confidence to influence, guide, and navigate senior stakeholders and complex client environments
Strong interpersonal skills, positive attitude and collaborative spirit desired
Strong understanding of enterprise account dynamics, value articulation, and solution selling.

AMN Healthcare will provide reasonable accommodations to qualified individuals with disabilities to enable them to perform the essential functions of the job.

Strategic Account Manager

Key skills