About this role

Lead execution of assigned business initiatives through the start of the life cycle management phase
Work with sales teams, clients, and service delivery to define and implement the regional operational solutions for MNCs
Lead cross-functional teams and perform detailed project planning
Translate MNC requirements into an operational solution and define service delivery success factors
Interface with local Project Managers in each country assigned to MNC accounts
Ensure fluid interaction with the regional provisioning organization
Supervise team members’ documentation and task completion in relevant systems to ensure accurate status and billing trigger

Bachelor's Degree BS Engineering or equivalent experience in Telecom field
4-6 years 5+ years customer interface experience preferably in related area
Fluency in English and Spanish required
Portuguese desired
Certified Project Management Professional (PMP)-PMI PMI Certification Upon Hire Preferred
ITIL Foundations v3 ITIL Foundations Upon Hire Preferred
CCNA
Cisco Certified Network Technician Upon Hire Preferred
CCNP
Cisco Certified Network Professional Upon Hire Preferred
Cisco CCIP Certification Upon Hire Preferred

Program Manager

Key skills