Responsible for delivering an efficient and effective hiring process for shipboard culinary positions
Oversees requisition management and full-cycle candidate selection to ensure seamless recruiting experience
Develops and executes sourcing strategies, manages pipelines, and provides market insights to leadership to support informed decision-making
Leverages available resources to attract, identify, screen, and hire top global culinary talent
Continuously evaluates and improves recruiting processes to enhance efficiency, quality of hire, and overall candidate experience
Sources, screens, and interviews candidates for all positions within assigned business units, including support for special projects, high-volume roles, and emerging talent
Partners with hiring managers to review and understand forecast talent needs and responds effectively to just-in-time hiring requests
Engages stakeholders to define job requirements and applicant qualifications, ensuring alignment to a consistent set of criteria established at the start of the hiring process
Determines recruiting requirements by reviewing organizational plans and objectives and consulting with managers regarding shipboard staffing needs
Evaluates and selects top talent through direct sourcing and various recruitment channels to meet departmental and vessel workforce demands
Achieves hiring targets and key performance metrics by regularly reviewing productivity reports to assess the effectiveness of recruiting strategies and processes
Monitors current labor market trends and adjusts sourcing approaches to ensure continued competitiveness
Interviews candidates to assess their adaptability and suitability for the shipboard environment
Utilizes competency-based interviewing to evaluate candidates and provides hiring recommendations to managers and fellow recruiters; may make hiring decisions for select entry-level roles
Supports hiring managers with interview scheduling and coordination as needed
Ensures each candidate receives an accurate and complete job description during the hiring process
Communicates job offers to select candidates in accordance with company standards and policies
Travels domestically and internationally to support recruitment events as required
Uses reporting tools and dashboards to monitor productivity, candidate flow, and overall effectiveness of shipboard recruiting
Prepares a variety of reports, including status updates, talent search summaries, and analyses of talent pools and gap areas for shipboard roles
Manages personal workflow and maintains documentation in compliance with recruitment SOPs, company policies, and audit requirements
Minimizes legal risk across multiple markets by staying informed on relevant employment legislation, adhering to regulations, recommending procedural updates, and conducting training when necessary
Requirements
Bachelor's degree in human resources and/or business administration from an accredited college or university or the international equivalent preferred
Relevant recruitment experience, preferably in Hospitality industry preferred
Experience in high volume/bulk recruiting a plus
Cruise industry experience preferred
Proven ability to source, interview and screen candidates (management, specialty and high-volume roles)
Demonstrated capability to recruit positions in various levels of the organization (entry to senior level)
Demonstrated ability to apply judgments to ambiguous or out-of-policy situations; attention to detail and the ability to deal appropriately with confidential information
Ability to negotiate terms and conditions with candidates within established guidelines
Ability to handle multiple projects and requisitions simultaneously
Strong project management and time management skills required
Ability to deal appropriately with confidential information
Excellent interpersonal and communication skills
Ability to communicate tactfully, verbally and in writing, to gather and relay information in a multinational environment consisting of department heads, managers, and coworkers
Ability to productively work under tight time constraints with competing priorities and potentially stressful situations
Working knowledge of accepted human resources recruitment practices; ability to acquire knowledge of recruitment processes in various countries
Knowledge of world geography, time differences and demographic
Must be proficient in Microsoft Office (i.e., Excel, Word, and PowerPoint)
Ability to read, write and speak in English in order to understand and interpret written procedures. This includes the ability to give and receive instructions in written and verbal forms and to effectively present information and respond to questions from management, co-workers, and shipboard employees.