Own a portfolio of strategic customers with accountability for long-term revenue growth and retention
Strong understanding of upsell, cross-sell, and renewal mechanics across multi-product SaaS portfolios
Proven ability to identify expansion levers using usage data, customer maturity, org structure, and business goals
Ability to engage confidently with engineering leaders, technical stakeholders, and economic buyers
Engage customers through regular in-person meetings, including onsite visits, to strengthen relationships and accelerate account growth
Develop trusted relationships with technical user, and executive stakeholders
Ensure predictable renewals by reinforcing value, outcomes, and ROI ahead of contract milestones
Identify and mitigate renewal or contraction risks in partnership with Internal teams

5-8 years of B2B SaaS experience, with 2-3 years in a farming / Account Management focused role
Demonstrated success achieving and exceeding expansion, renewal, and net revenue retention targets
Recent experience explicitly aligned to Account Management, Farming, Expansion, Upsell / Cross-sell
Willingness to work region-aligned time zones, based on customer coverage
Bachelor’s degree required; Engineering / Technology background preferred

Medical insurance for self, spouse, upto 2 dependent children and Parents or Parents-in-law up to INR 5,00,000
Gratuity as per payment of Gratuity Act, 1972
Unlimited Time Off to ensure our people invest in their wellbeing, to rest and rejuvenate, spend quality time with family and friends
Remote-First work environment that allows our people to work from home
Remote-First Allowance for home office setup, connectivity, accessories, co-working spaces, wellbeing to ensure an amazing remote work experience

Account Executive – Strategic Sales

Key skills