Manage and direct activities for the delivery of workplace services, operations and asset planning, maintenance and repair for an expanded portfolio
Lead coordination, delivery and quality assurance of all C&W account services and adherence to the client’s real estate standards of performance and needs
Ensure customer focus within all areas of operational activities and maintenance of effective relationships with key client contacts
Develop financial plans and specific goals for cost control/reduction and ensure that these goals are met or exceeded
Support effective business communications by providing advice and leadership while making a direct contribution during team meetings, client briefings and monthly reporting
Ensure optimum staffing structures operate across the portfolio

Bachelors degree in Facilities Management, Corporate Real Estate, Project Management, or Business Administration required
Masters degree in Business Administration or related field preferred
Minimum of 10 years of commercial high-rise, campus environment, property portfolio management, and/or facility management experience with at least 6 years at the Facility Manager level
Broad commercial real estate and financial background with 12+ years of relevant experience as portfolio/asset manager
Project/construction management experience desired
Experience with human resource and performance management processes
Experience with critical system environments is preferred
Workplace services experience desired
CMMS/Work Order Management experience preferred

Facilities Management Director

Key skills