About this role
Role Overview
- Responsible for receiving new loan submissions and coordinating closing of the loan within a specified time frame.
- Verifying borrower’s information, loan rates, and collecting necessary data.
- Provides support to account executives across all channels.
- Assists with loan processing and gains knowledge of document verification.
- Maintains accurate pipeline of loans, learning facets of responsiveness and detail.
- Performs daily follow-up on all deals currently in process.
- Reviews files for quality assurance and verification of needed documents.
- Communicates status and escalates concerns as necessary.
- Supports development of peers and self.
Requirements
- High School diploma or GED; college degree strongly preferred.
- Minimum 1 year experience in mortgage origination, preferably in private/hard money space.
- Non-agency product preferred
- Working knowledge and use of MS Office (specifically Outlook, Excel and Word), imaging system and the internet.
- Experience working with a Loan Operating System is a plus.
Benefits
- Health Insurance
- HSA Account
- Accident Insurance
- Critical Illness Insurance
- Hospital Indemnity Insurance
- Dental Insurance
- VSP Vision Insurance
- Flexible Spending Accounts (FSA)
- Group Paid Life and AD&D Insurance
- Supplemental Coverage
- Company Paid Long-Term Disability and Short-Term Disability (Non-CA)
- 401 (k) Retirement Plan (2-Year Vesting)
- Legal Services
- Virtual Behavioral Health
- Employee Assistance Program (EAP)
- Employee Perks: PTO, birthday gift card and the day off, community outreach opportunities, access to Doordash’s Dash Pass, Employee discount program
- Great Work Perks, an on-site dog park at our headquarters, company swag, stipends, and much more!