Responsible for the account management of existing customers and the development of new sales opportunities in APAC region, converting these to confirmed sales, managing the client through the onboarding process including the contracting process and maintaining a strong collaborative relationship with the client once on board.
Liaising with colleagues across Whitespace to ensure all the Client’s ongoing transactional and strategic needs as they pertain to the Whitespace Platform.
Ensure that all internal account management processes are followed, objectives met, Key Performance Indicators managed, and results shared at appropriate forums.

Extensive experience in local Insurance Markets
Proven work experience as a Broker, Underwriter, Account Manager, Key Account Manager, or relevant Sales role within Insurance or insurtech
Delivering client-focused solutions to customer needs
Experience of working with underwriter, broking software and digital insurance tools is a plus
Experience of using Whitespace would be a plus
Relevant insurance qualification desired but not essential
Being fluent in English is essential; proficiency in another Asian language would be a plus
Strong verbal and written communication skills
Excellent listening, negotiating and presentation skills
Understanding of stakeholder management
Intermediate understanding of the risk placement process between brokers and carriers
Experience with CRM software and MS Office
Understanding of insurance acronyms and terminology
Broad understanding of the Insurance Market
Entry level understanding of the global Insurance Industry
An interest in technological advances in Insurtech
Willingness to learn and be agile in a fast-paced environment
Ability to operate collaboratively with colleagues is essential
Ability to listen and retain new information quickly to disseminate to relevant internal stakeholders.

Account Manager

Key skills