Retail Sales Associate

Role Overview

• Responsible for selling retail merchandise while providing Gracious Hospitality service.
• Performs store opening and closing procedures.
• Exemplifies high standards of guest service and professionalism at all times including welcoming and greeting guests with a friendly engaging attitude.
• Sells productively while displaying confidence and enthusiasm.
• Provides courteous, helpful guest service.
• Remains knowledgeable on products offered and communicates product knowledge with customers.
• Processes purchase transactions via point of sale system, properly accounts for all transactions and monies according to Gift Shop policies and procedures.
• Maintains and builds good guest relations.
• Ensures the Gift Shop remains neat and tidy at all times.
• Ensures that guest suggestions, concerns and complaints are referred promptly and professionally to the Retail Manager.
• Performs other duties as assigned by the Gift Shop.

Requirements

• High School Diploma or GED Certificate.
• Must be 21 years of age or older.
• One year of prior experience in sales and guest services preferred.
• Basic computer proficiency utilizing Microsoft applications, email, and internet.
• Willingness to work flexible schedules in a 24/7 work environment, including holidays, nights, and weekends.
• Must apply for, receive, and maintain a Gaming License from the Tribal Gaming Agency.
• Native American hiring preference applies.