Consults with home office and community management team members to provide guidance on day-to-day business and employee matters, providing an interpretation of company policy as needed
Conducts effective, thorough, and timely investigations and/or guides community leadership in performing the same; provides guidance on and assists in the resolution of complex employee relations issues
Provides day-to-day performance management guidance to community leaders, including coaching, counseling, career development, and disciplinary actions
Works closely with management and employees to improve working relationships, build morale, and increase productivity and retention
Analyzes emerging trends across the organization to guide the development of training programs or new policies to assist the workforce
Oversees leave of absence process in close connection with HR Generalist
Collaborates with department and cross-functionally to manage projects to implementation (e.g. Open Enrollment, annual wage review, employee surveys, etc.), and participates in company initiatives
Serves as HRIS expert, working closely with system vendor(s) to troubleshoot issues, generate new reports as requested by management, and create new workflows and efficiencies as needed
Identifies and recommends updates to relevant software, systems, and procedures; serves as Administrator of applicant tracking system (ATS), ensuring application processing and onboarding occur as required
Maintains in-depth and current knowledge of federal and state legal requirements, ensuring compliance and reducing legal risk; partners with Payroll, Risk Management, and Legal Services as needed to achieve appropriate outcomes
Maintains confidentiality of sensitive employee and company information
Travels periodically to support community events, provide leadership in escalated employee matters, attend conferences or training, etc.
Performs other duties as assigned
Requirements
Senior Living Experience preferred
Must possess a high school diploma or the equivalent; Bachelors Degree in Human Resources, Business or related field highly desired
A minimum of six years experience in a Generalist capacity, with a strong background in acquisition experience and employee relations, in fast-growing, multi-site companies; supervisory experience strongly desired
Demonstrated ability to build and maintain positive working relationships at all levels across the company
Strong analytical and problem-solving skills; highly motivated and able to work independently or collaboratively depending upon circumstances
Strong communication and presentation skills
Proficient with Microsoft Office Suite or related software
Proficiency in ADP/WorkforceNow. Paylocity or other HRIS required
Excellent organizational skills and attention to detail
HR certification such as SHRM-SCP is highly desired