Generate new business opportunities through inbound and outbound prospecting, including email, phone, social channels, events, and campaigns.
Identify, research, and qualify prospective clients by understanding their needs, challenges, and readiness to engage with sales.
Create and execute outreach sequences, including personalized email campaigns and cold-calling to map and penetrate accounts.
Engage existing customers as needed to identify cross-sell or expansion opportunities across a defined segment or product (as applicable to the team).
Educate and nurture leads to progress them toward a qualified meeting or next step in the buyer journey.
Maintain accurate and up-to-date lead and activity data in CRM and sales engagement tools.
Collaborate with Account Executives to ensure smooth and effective handoff of qualified opportunities.
Partner with Sales, Marketing, and other teams to continuously refine lead-generation processes, messaging, and workflow improvements.
Achieve or exceed monthly and quarterly targets for qualified meetings, Sales Qualified Opportunities, and pipeline contribution.
Participate in ongoing training, coaching, and skill development.

Experience in a sales development, business development, or outbound commercial role (experience level may vary depending on team needs)
Strong communication and interpersonal skills, with the ability to engage prospects across multiple channels
Ability to work effectively in a fast-paced, dynamic, and remote-friendly environment
Highly organized, self-motivated, and able to manage multiple priorities and outreach activities simultaneously
Proven track record of meeting or exceeding activity and pipeline-generation targets
Comfortable working autonomously, taking initiative, and sourcing solutions independently
Experience with CRM systems and sales engagement tools is a plus
Entrepreneurial mindset with a strong growth orientation; adaptable to changes in process, product, or market focus
Strong written communication skills, including the ability to craft compelling outreach messages and campaign sequences
Experience in HR tech, fintech, or high-growth startup environments is beneficial but not required.

Stock grant opportunities dependent on your role, employment status and location
Additional perks and benefits based on your employment status and country
The flexibility of remote work, including optional WeWork access

Sales Development Representative, SMB

Key skills