Client Partner – Technology Sector

Role Overview

• Provide an excellent level of service and delivery across your client portfolio.
• Act as the single day‑to‑day point of contact for client queries, ensuring smooth communication and fast resolution.
• Build strong relationships with stakeholders including HR, procurement, and hiring managers.
• Proactively identify new business opportunities and areas for account growth.
• Drive NFI growth by delivering consistent service, understanding client needs, and identifying ways to add value.
• Support and manage end‑to‑end recruitment processes on behalf of Matchtech to ensure seamless customer experience.
• Participate in regular account review meetings, ensuring issues are addressed and relationships remain strong.
• Understand and promote the full range of Gattaca group services to support cross‑sell and upsell opportunities.
• Engage with multiple stakeholders within client organisations to broaden engagement and uncover new opportunities.
• Recommend and support innovative attraction strategies in collaboration with Fulfilment teams.
• Maintain accurate CRM records and use data to support client conversations and decision‑making.
• Build market knowledge, staying informed about trends, skills demands, and recruitment challenges within your sector.
• Support junior team members through coaching, knowledge‑sharing, and role modelling high‑quality recruitment behaviours.

Requirements

• Experience in recruitment, account management, or client services.
• Knowledge of contract recruitment processes.
• Strong relationship‑building skills and the confidence to engage with stakeholders at all levels.
• A solutions‑focused mindset with the ability to problem‑solve and collaborate effectively.
• Excellent communication skills, both written and verbal.
• Good organisational ability across multiple clients and processes.
• A proactive, commercially aware approach to identifying opportunities and improving service delivery.
• The ability to work cross‑functionally with sales, fulfilment, and operational colleagues.

Benefits

• Hybrid and flexible working options to support wellbeing and work‑life balance
• Access to industry‑leading tools, CRM systems, training, and data insights
• Clear progression pathways and development opportunities across Gattaca and Matchtech
• A supportive, collaborative environment where you’ll work alongside experienced recruiters and client‑services professionals.