You will play a key role in our team, combining technical problem solving with the further development of our digital infrastructure
You will work closely with the Service, Sales & Marketing teams; your responsibilities are varied — from operational IT support to shaping and technically implementing our tools
Technical support & Second-level support for the internal team and customer platforms: analyze incidents, identify root causes, and implement fixes
Administration of our WordPress environment (plugins, updates, security) and internal tools (ERP, databases)
Data management: corrections, analyses and reporting (MySQL, data pipelines) as well as optimization of data flows
Process automation (e.g. with Make/n8n/Zapier) — especially in the area of EPR (Extended Producer Responsibility) compliance
API integration & synchronization: connecting our tools to external systems (webhooks, pipelines)
Development of extensions (PHP/JavaScript) for WordPress, internal and external tools — from small plugins to complex features
Testing & quality assurance: unit, integration and system tests (manual/automated) as well as data-injection tests
Contributing to the roadmap for our compliance platforms and interfaces
Maintenance of live systems: updates, backups, monitoring and adherence to security policies, as well as ensuring data consistency
Creating documentation (e.g. in Notion) and, if needed, training the team

2–5 years of professional experience
Hands-on experience with automation tools (Make/n8n/Zapier), API programming (REST/GraphQL) and AI
Familiarity with databases, FTP, Git and ticketing systems
Knowledge of testing methods (unit, integration tests) and logging (e.g. Graylog)
Bonus: Linux/Docker, Bash scripting, Agile testing, GUI test frameworks or LLMs, PHP, MySQL, WordPress development
Proactive mindset — you spot risks early and develop pragmatic solutions
Strong analytical skills — you quickly understand complex relationships and can explain them clearly
Experience in live operations (maintenance, monitoring, staging environments)
Passion for sustainability — our mission should excite you!

Permanent employment contract in an attractive part-time model tailored to you (32h/week)
Flexible working hours and location (permanent mobile/remote work possible)
Opportunities for personal growth and professional development
An open, young team (creativity and independent thinking encouraged)
You will receive a thorough onboarding to learn our tools, philosophy and goals so you feel confident in your new role
The opportunity to collaborate with experienced leads in areas such as European Compliance, Operations and Software Development
Friendly and collegial working atmosphere (including remote)
Regular team events with a strong fun factor & cross-team networking
Support for climate protection initiatives

Process Automation, Technical Operations Specialist – E-Commerce

Key skills