About this role

Support both own retail and franchise business achievement and people development by delivering training/coaching in store level
Participate in training content development, including basic training, seasonal product training and other project-based training
Deliver training session to retail staff to ensure they are qualified in product knowledge, service /selling skill, store operate and store management
Deliver coaching in store level to sharpen the skill
Regularly visit and evaluate the in-shop training implementation of each store
Set up yearly and monthly regional training plan base on national training calendar
Tracking in-shop training delivery with regional training team quantitatively and qualitatively
Maintain training record and work out training report on regular basis
Relevant administration work

Assistant Manager – Retail Training

Key skills